Chamber Ambassador by Southport AI

For Chambers of Commerce

The Ambassador who never goes home.

Your best Ambassador greets visitors, knows every member, and never misses a chance to say "let me connect you." Chamber Ambassador does that job on your website, 24 hours a day, in any language, for all of your members at once.

When someone types "I need a plumber who does weekend emergency calls" or "where can I host a holiday party for 40 people," your Ambassador knows which member businesses actually fit the request, not just which categories exist in your directory.

Live at the Kenosha Area Chamber of Commerce since March 2026

Kenny · Chamber Ambassador8:42 PM
I need a plumber who does weekend emergency calls
Happy to help! These Chamber members handle emergency plumbing:
EZ Plumbing Solutions(262) 358-6767
Lee Mechanical(262) 657-9490
The Sewer Guys, LLC(262) 682-1580
perfect, thank you!

A real kind of conversation, at an hour no front desk covers.

100%of members profiled and searchable
1,000+visitor questions answered at our first chamber
8:30 PMwhen a new member joined, no staff needed
2 weeksfrom kickoff to live on your website

The problem

Your website gets the traffic. Your front desk gets the questions.

Every chamber knows the pattern. Visitors land on your site looking for a business, an event, or a reason to join. What they find is a category dropdown and a search box. So they call, and your staff spends another afternoon answering "do you know anyone who does X?"

Meanwhile the visitor who showed up at 9 PM found nothing, and nobody will ever know they were there.

Your members pay dues to be found. Your staff has better things to do than be a human directory. Your website should be doing this job.

Meet your Ambassador

One new team member. Every question covered.

Chamber Ambassador is an AI assistant that lives on your website and represents your chamber the way your best volunteer would.

Finds the right member, every time

Ask in plain language. "Mexican restaurant," "basement flooding," "somewhere to host 40 people." It answers with actual matching members, with phone numbers and websites, and every dues-paying member in a category gets seen. Fairness is built in.

Knows your calendar cold

Upcoming events with dates, locations, pricing, and registration links, pulled fresh from GrowthZone every few hours.

Turns visitors into members

It notices membership interest, shares benefits and pricing when asked, and hands warm leads to your staff with the full conversation attached.

Hands off like a professional

When someone needs a human, it collects their name and contact info and emails your team instantly, with context, so nobody starts the conversation cold.

Speaks your visitor's language

English, Spanish, French, whatever arrives. One of our first real conversations was a full apartment search conducted in French.

Reports what your community wants

The Monthly Member Visibility Report shows which members got found and what visitors asked for. Board-ready, and your membership director will quote it in renewal calls.

A true story

8:30 PM

A new member joined at night. Nobody was in the office.

One evening last spring, the owner of a brand-new business landed on the Kenosha Area Chamber's website after hours. The Ambassador there (his name is Kenny) greeted them, walked them through what membership includes, answered every question, and connected them with the membership director by morning.

That business joined the chamber. They also left with a list of 63 member businesses in their industry to start building relationships with.

No staff time. No missed opportunity. No "sorry, we're closed."

"Kenny answers the questions our visitors actually ask, at the hours they actually ask them."

Dave Strash, President & CEO, Kenosha Area Chamber of Commerce · placeholder quote pending video interview

What makes it different

We don't just connect to your directory. We make it smarter.

Your AMS gives each member one category. That's fine for browsing. It's useless for how real people actually search.

So before your Ambassador ever answers a question, we build your Member Intelligence Database: we read every member's actual website and write a rich profile of what they really do, who they serve, and what makes them different. Members without websites get profiles too. Coverage is 100%, not "most."

Then it stays fresh automatically. New members are profiled the night they're added. Every night, forever, without anyone lifting a finger.

This is a standalone data project most chambers would pay thousands for once. It's included, and it never goes stale. It's also why "Mexican restaurant" returns Mexican restaurants, not the burger chain that happens to share a category.

How it works

Live in two weeks. Here's the whole process.

1

Connect

You share GrowthZone access and pick your Ambassador's name and colors. About an hour of your team's time, total.

2

We build

We sync your roster, profile every member, load your events, and train your Ambassador on your chamber: your staff, your programs, your voice.

3

Launch

Your web person pastes one snippet. Your Ambassador is live, and we watch the first weeks of real conversations closely and tune as it learns your community.

Every launch is a dedicated two-week Launch Sprint with a scheduled start date. See available dates below.

See it live

Don't take our word for it. Go meet Kenny.

Kenny is the Ambassador at the Kenosha Area Chamber of Commerce, our founding chamber, serving real visitors right now. Open their site and ask him for a plumber, this weekend's events, or what membership costs.

Visit Kenny at kenoshaareachamber.com

What's included

Everything below is in the monthly price. There is no fine print section.

No setup fee. Any tier.

Pricing

Priced by your roster, because that's what we're working for.

Ambassador

Up to 500 members

$195/month

$0 setup fee

Our founding chamber's tier

Ambassador Plus

500 to 1,000 members

$295/month

$0 setup fee

Ambassador Premier

1,000+ members

$395/month

$0 setup fee

The Board Meeting Guarantee

Billing starts the day your Ambassador goes live, not the day you sign. And if your board isn't sold after 60 days live, cancel with one email. No exit fee, no remaining obligation, and you keep the enriched member database we built. We can offer this because no chamber has wanted to give their Ambassador back.

Launch calendar

Every chamber gets a dedicated two-week Launch Sprint. Next available launch dates: July 20 and August 3. Claiming a date puts a card on file, and nothing is billed until your Ambassador is live.

Ready when you are

Claim your launch date. Either way, no sales pitch required.

Online claiming with card on file opens shortly. Until then, this form reaches Matt Carlson directly and holds your place on the launch calendar. You'll hear back within one business day.

Prefer to talk first? So would we. Book 30 minutes, put us on a Zoom with your whole board, or just email engage@southport.ai. But if you've seen enough, the form below is all it takes.

Questions chambers ask

Frequently asked questions

What is Chamber Ambassador?

An AI assistant built specifically for chambers of commerce. It lives on your website, answers visitor questions in plain language, helps people find your member businesses and events, and captures membership leads for your staff. It's a product of Southport AI & Automation.

How is this different from a regular website chatbot?

Generic chatbots read your website and guess. Chamber Ambassador connects to your GrowthZone data and adds a layer no one else builds: a profile of every member based on what their business actually does, refreshed nightly. That's the difference between "here are businesses in the Contractors category" and "here are the three members who actually handle basement flooding."

Does it work with GrowthZone?

Yes, GrowthZone is our native integration: member roster, categories, and both chamber and community calendars, including event pricing and registration links. Using a different AMS? Ask us. The platform is built to add integrations.

What about members who don't have websites?

They get profiles too. We generate a searchable profile from their name, category, and available information, so 100% of your members are findable. Members without an online presence arguably benefit the most.

How long does launch take?

Two weeks from kickoff to live, as a scheduled Launch Sprint. Your team's total time investment is a few hours, mostly reviewing and reacting.

What does it cost?

$195, $295, or $395 per month based on member count. No setup fee. Billing starts at go-live, and the Board Meeting Guarantee covers your first 60 days. Full details in the pricing section above; we don't hide numbers behind a sales call.

Do we need technical staff?

No. The only technical step is pasting one snippet into your website, which takes your web person about five minutes. We handle everything else.

Can it hand a conversation to our staff?

Yes. When a visitor wants a human, your Ambassador collects their name and contact info and emails your team immediately with the full conversation, so your staff follows up warm, not cold.

What happens to our data?

Your member data is used to serve your visitors, full stop. It runs on private infrastructure, it isn't sold or shared, and if you leave, you keep the enriched member database we built.

Who's behind this?

Southport AI & Automation, founded by Matt Carlson, a chamber member himself since 1997. Chamber Ambassador grew out of Kenny, the assistant we built for the Kenosha Area Chamber of Commerce, where it serves real visitors every day.